Field Operations Bureau
The Field Operations Bureau is the backbone of the Knoxville Police Department. Embodying the true pride and tradition of the department, the Field Operations Bureau is marked by a philosophy of teamwork. The bureau’s primary function, in its simplest terms, is the prevention and deterrence of criminal activity and the provision of day-to-day police service to the community.
The work performed by this bureau is massive in its scope. While usually occurring in a motor vehicle, officers may also respond on foot, bicycle, boat, or motorcycle to calls for police service.
Field Operations Bureau officers are responsible for order maintenance and problem solving in the community. Unlike departmental members assigned to specific tasks, the uniformed patrol officer must be knowledgeable and proficient at a variety of tasks. The uniformed officers are highly trained in recognizing neighborhood concerns in addition to criminal activity.
Officers assigned to this bureau are the most visible symbols of all city services and considered the foundations on which other police services are delivered.
Field Operations Commander
Deputy Chief Brian Evans
bevans@knoxvilletn.gov
865-215-7548
Deputy Chief Brian Evans is a Commander of the Knoxville Police Department’s Field Operations Bureau. He was promoted to Deputy Chief in March 2024.
Evans, who previously served as the West District Commander and Internal Affairs Commander, has been with KPD since 1998 and has served in numerous positions in the Field Operations Bureau, including the East and West Districts, Inspections Divisions and the Traffic Division.
He holds a Bachelor’s Degree in Organizational Management and a Master’s Degree in Criminal Justice.
West District
The Knoxville Police Department’s West District is the largest of the three police districts, covering roughly 49.5 square miles. That includes numerous major thoroughfares, primarily I-40, Western Avenue, Kingston Pike, Pellissippi Parkway, Clinton Highway and portions of Alcoa Highway. West Town Mall also falls within the West District boundaries.
West District Commanding Officer
Captain Tracy Hunter
thunter@knoxvilletn.gov
865-215-7576
Captain Tracy Hunter has been with the Knoxville Police Department since 1999. She was promoted to Captain in January 2023. Prior to being promoted to Captain, she served as the executive officer for the Field Operations Bureau Commander as well as the Lieutenant over the Forensic Unit.
Executive Officer
Lieutenant Brian Bumpus
bbumpus@knoxvilletn.gov
865-215-7532
COMMUNITY PARTNERSHIP OFFICERS
Community Partnership Officers are assigned to specific districts to help solve problems, address quality of life issues and facilitate community meetings and interactions within the district.
To contact a West District CPO, call 865-215-7042.
Ricky Gallaher rgallaher@knoxvilletn.gov
Shawn Peoples speoples@knoxvilletn.gov
Anita Watson awatson@knoxvilletn.gov
Central District
Downtown Knoxville, South Knoxville and the area immediately surrounding the University of Tennessee campus all fall within the Knoxville Police Department’s Central District. In total, the Central District covers 15.3 square miles, which includes the Old City, Fort Sanders, the Cumberland Avenue corridor.
Central District Commanding Officer
Captain Sammy Shaffer
sshaffer@knoxvilletn.gov
865-215-7214
Captain Sammy Shaffer is assigned to the Field Operations Bureau as the Central District Commander. The Central District encompasses South Knoxville, Fort Sanders, the area surrounding the University of Tennessee campus, and Downtown Knoxville. Captain Shaffer has been with the KPD since 2001 and has served as a patrol officer, bicycle officer, patrol Sergeant, Lieutenant over Homeland Security / Emergency Management, and Training Director of the police academy. He also previously served on the department’s Special Operations Squad and Bomb Squad. Captain Shaffer has completed the Southeastern Leadership Academy, the Policing Leadership Academy at the University of Chicago, and he has a Bachelor’s Degree in Aviation Administration.
Executive Officer
Lieutenant Darrell Griffin
dgriffin@knoxvilletn.gov
865-215-7235
COMMUNITY PARTNERSHIP OFFICERS
Community Partnership Officers are assigned to specific districts to help solve problems, address quality of life issues and facilitate community meetings and interactions within the district.
To contact a Central District CPO, call 865-215-7389.
Joe Shackelford jshackelford@knoxvilletn.gov
John Morgan jmorgan@knoxvilletn.gov
Darrell Sexton dsexton@knoxvilletn.gov
East District
The Knoxville Police Department’s East District encompasses all of East Knoxville and covers portions of North Knoxville, including Fountain City and the Broadway corridor north of Downtown Knoxville. Numerous vibrant communities are covered by the East District, including the Parkridge, Five Points, and Burlington neighborhoods.
East District Commanding Officer
Captain Nevin Long
nlong@knoxvilletn.gov
865-215-1201
Captain Nevin Long is the commander of the Knoxville Police Department’s East District and oversees all field operations in the East and North Knoxville communities. Captain Long has been with KPD since 2002 and has served as a patrol officer in the East District and a supervisor in the West District. He has also been an investigator in the Property Crimes Unit and the Violent Crimes Unit, as well as a supervisor in the Special Crimes Unit. He served on the KPD’s Mobile Field Force for 14 years and has either previously or actively been involved in numerous programs and committees within KPD and the community. Most recently, that included several programs directed towards curbing domestic violence and child abuse. Captain Long holds a bachelor’s degree and master’s degree in Criminology & Criminal Justice from the University of Tennessee at Chattanooga and has completed several command courses throughout his career.
Executive Officer
Lieutenant Rob Tayler
rtaylor@knoxvilletn.gov
865-215-1221
COMMUNITY PARTNERSHIP OFFICERS
Community Partnership Officers are assigned to specific districts to help solve problems, address quality of life issues and facilitate community meetings and interactions within the district.
To contact an East District CPO, call 865-215-7311.
Lori Banks lbanks@knoxvilletn.gov
Shelley Clemons sclemons@knoxvilletn.gov
Neil Marasigan nmarasigan@knoxvilletn.gov
Field Operations Support
Captain Chris McCarter
cbmccarter@knoxvilletn.gov
865-215-7093
Chris McCarter was promoted to Captain in March 2024 and serves over Field Operations Support. In that role, he oversees the various units that provide support for in-the-field personnel, including the Co-Responder Unit, Teleserve and Cadets.
McCarter has been with the KPD since joining the department as a Cadet in 1995.
1650 Huron Street
Knoxville, TN 37917
Phone: (865) 215-7000
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